Question 1

How do I get a quote?

Accepted Answer

Getting a quote is quick and easy. Simply use our Instant Quote page to receive an instant price based on your property. If you have any questions, feel free to contact us and we'll be happy to help.

Question 2

How often do you clean windows?

Accepted Answer

We offer regular residential window cleaning on either 4-weekly or 8-weekly schedule.4-weekly cleans are ideal for keeping your windows looking their best all year round and are our most popular option.8-weekly cleans are a great choice if you prefer a less frequent service while still maintaining clean windows.We'll help you choose the schedule that best suits your property and your budget.

Question 3

Do you clean the window frames, sills and doors?

Accepted Answer

Yes. We clean your window frames, sills and external doors as part of every regular window clean at no extra cost.We believe this provides a more complete finish and helps keep your property looking its best.As we clean using a water-fed pole system from ground level, we cannot always see the condition of upstairs window sills in detail. If there is a particular area you'd like us to pay extra attention to, simply let us know before your clean and we'll be happy to help.

Question 4

Do you clean conservatories?

Accepted Answer

Yes. We clean the windows, frames, sills and doors of conservatories as part of your regular window cleaning service. However, we do not clean conservatory roofs

Question 5

How does the pure water window cleaning system work?

Accepted Answer

Unlike ordinary tap water, which contains minerals and impurities that can leave marks as it dries, our pure water is filtered to remove these impurities.We use a professional water-fed pole system to clean your windows, frames, sills and doors from the ground using 100% purified water. As the pure water dries naturally, it leaves your windows spotless and streak-free without the need for detergents or chemicals.This modern cleaning method is safe, environmentally friendly and provides outstanding results on every visit.

Question 6

Do you dry the windows after cleaning?

Accepted Answer

No. Because we use a professional pure water window cleaning system, there is no need to dry the windows by hand.Unlike ordinary tap water, pure water contains no minerals or impurities, so it dries naturally to leave a spotless streak-free finish.Please allow the windows to dry on their own and avoid wiping them after they've been cleaned, as this can leave smears or lint on the glass.If you're new to pure water window cleaning, it may seem unusual at first, but once the windows have dried, you'll be left with sparkling streak-free results.

Question 7

Do you clean windows in the rain?

Accepted Answer

Yes. We clean windows in rain because rainwater itself doesn't make clean windows dirty. If severe weather makes it unsafe to work, we'll simply rearrange your clean for the next available date.

Question 8

Do i need to be at home when you clean my windows?

Accepted Answer

No, you don't need to be home while we clean your windows.We'll send you a text message the day before your scheduled clean to let you know we're due to visit. If we need access to the rear of your property, we simply ask that any gates are left unlocked.Once your windows have been cleaned, we'll send you a confirmation message to let you know the job has been completed.

Question 9

How will i know when you're due to clean my windows?

Accepted Answer

We'll send you a courtesy text message the day before your scheduled clean to let you know we're due to visit.This gives you plenty of notice to unlock any gates if access to the rear of your property is required and ensures you know when to expect us.

Question 10

What payment methods do you accept?

Accepted Answer

GOCARDLESS DIRECT DEBIT(Recommended)Our preferred payment method for regular customers.Secure UK Direct DebitPayments are collected automatically 3-7 days after your cleanYou'll receive advance notification before payment is collectedNo need to remember to make paymentsBANK TRANSFERIf you prefer to pay manually, we also accept Bank Transfer.A message will be sent after each cleanPayment is due within 24 hours of your window cleaning service being completedFor more information, please visit our Payment Options page.

Question 11

Which areas do you cover?

Accepted Answer

We provide residential window cleaning throughout Stockport and many surrounding areas. If you're unsure whether we cover your location, please get in touch and we'll be happy to let you know.

Question 12

What if I'm not happy with the service?

Accepted Answer

Your satisfaction is important to us.If you're not completely happy with your window clean, please contact us within 24 hours of the service being completed.We'll investigate the issue and, if the problem is due to our workmanship, we'll return and re-clean the affected windows at no additional cost.We're committed to providing every customer with reliable, high-quality service.

Question 13

Can i change my cleaning frequency?

Accepted Answer

Yes. If you'd like to switch between our 4-weekly and 8-weekly service, simply let us know and we'll do our best to accommodate your request.

Question 14

Do you clean commercial properties?

Accepted Answer

No. We currently specialise in residential window cleaning only.

Question 15

Why are my windows still wet after you've finished?

Accepted Answer

Our purified water cleaning system is designed to dry naturally. Unlike traditional methods, there's no need to dry the glass by hand. As the purified water evaporates, it leaves a spotless streak-free finish.Please don't wipe the windows after we've cleaned them, as this can leave smears or lint on the glass.

Professional Window Cleaning in Reddish

Reliable residential window cleaning in Reddish, including Reddish North, Reddish South and surrounding areas. Glass, frames, sills and doors cleaned every visit.

Why Choose Grafton Gleams?

Window Cleaning in Reddish

Trusted by Homeowners in Across Stockport

Frequently asked questions